One V Salon pride themselves on creating the best products that help all our customers see results. We believe in our Lash & Brow Growth Serums so much that we offer a Money-Back Guarantee to anyone who doesn’t see any results. Please see below our Terms & Conditions:

CAPTURING LASH RESULTS:

Please follow the below steps to photograph your lash growth process correctly to be eligible for money back guarantee. 
It will also help you enjoy watching your lashes grow. But these photos will be used to help qualify you for the One V Salon Lash growth Serum Money-Back Guarantee if you don’t see results from our Lash Growth Serum.

Here's what you need to do:

1. Capture a ‘before’ photo (displaying date and time) of your lashes against the One V Salon lash growth ruler on day 1 before application.

2. Capture  an ‘during’ photo (displaying date & time) of your lashes against the One V Salon lash growth ruler on day 21 (3 weeks).

3. Capture another photo (displaying date and time) of lashes on the One V Salon lash growth ruler on day 42 (6 weeks).

4. 98% of customers should see a result, yay! But anyone who sadly sees no lash growth in 60 days, please follow below instructions to apply for the lash growth serum money-back guarantee.

CAPTURING BROW GROWTH RESULTS:

Please follow the below steps to photograph your brow growth process correctly to be eligible for money back guarantee. 
It will also help you enjoy watching your brows grow. But these photos will be used to help qualify you for the One V Salon Brow growth Serum Money-Back Guarantee if you don’t see results from our Brow Growth Serum.

Here's what you need to do:

1. Capture a ‘before’ photo (displaying date and time) of your brows on day 1 before application.

2. Capture  an ‘during’ photo (displaying date & time) of your brows on day 21 (3 weeks).

3. Capture another photo (displaying date and time) of your brows on day 42 (6 weeks).

4. 98% of customers should see a result, yay! But anyone who sadly sees no brow growth in 60 days, please follow below instructions to apply for the brow growth serum money-back guarantee.

HOW TO APPLY FOR MONEY-BACK GUARANTEE:

1. Email contact@onevsalon.com your X3 photos, your One V Salon order number, and customer receipt of purchase within 60 days of purchase. 2. Once images are reviewed and return is approved, we will email you a return parcel slip for you to print & return the product to us.

3. We will refund you the retail price paid within 3 business days after receiving the returned product. 

If you have any more questions, please reach out any time. We’re here to support you and the growth of your lashes & brows!